Privacy Policy

Please read this Privacy Policy (hereinafter, “Privacy Policy”) carefully. By using the Service (defined below) or signing up for an account, you are agreeing to the terms of this Privacy Policy, which will result in a legal agreement between you and GardenIQ LLC (hereinafter, “GardenIQ,” “we,” or “us”). GardenIQ offers an online customer data and marketing platform (hereinafter, “Service”) that allows you to manage your customers, contacts, create, send, and manage marketing campaigns created on the Service.
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This Privacy Policy is revised periodically and may include changes from earlier versions. By using the Service, you agree to the most recent version of this Privacy Policy, which is always available to you online at https://www.gardeniq.io/legal/privacy-policy. If you have any questions, please contact us as described below.

Via Postal Mail at: GardenIQ, LLC, Attn: Legal, 1985 King Avenue, Suite 128, Kings Mills, OH 45034-9998

Via Email at: legal@gardeniq.io

Cookies

We use cookies and other tracking technologies (such as Ad Roll) to assist with navigation, improve our products and services, assist with our marketing efforts, and provide content from third parties. Cookies and other tracking technologies assist in remembering your site visit and information, assist in delivering content-specific information to you, and track visitors navigating the Service. This Service may use session cookies, persistent cookies, web beacons and other tracking technologies. Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Web beacons are (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs) a tiny graphic on a web page or in an e-mail message that is used to track pages viewed or messages opened.

When you interact with this Service, we may use Cookies to:

Recall information you entered into login, a form or data field.
Improve navigation and customization.
Aggregate statistical information.
Determine IP address and browser type information.
Serve you ads on other websites you visit via third-party ad vendors.

Most internet browsers allow you to change your browser settings to notify you when you receive a cookie. You have the option to accept or deny the cookie; or it can automatically refuse all cookies. Please be aware that some functionality of our Service that rely on the use of cookies may not be available if you refuse all cookies. You may opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page. Additionally, we do not control third-party cookie management tools, so we cannot guarantee their effectiveness.
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By continuing to use this Service you agree to our use of cookies in accordance to this Privacy Policy.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals; therefore, we do not recognize DNT.

Social Network Account

This Service offers social networking users the opportunity to interact with friends and to share on social networks. By logging into this Service with your social networking account, you grant us permission to access all of the elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s terms of use and this Privacy Policy.

Please refer to the privacy settings in your social network account to manage the data that is shared through your account with this Service.

Email, Phone & Text Messaging

This Service offers users the ability to add or create an account using your email address or phone number, including cellular and landlines. By providing this Service with your email address or phone number, you grant us permission to contact you. You may be contacted about your request(s) for information including, without limitation, offers or advertisements, by email and/or telephone call and/or text message to the phone number (including any cellular number) you have provided to this Service. You may be contacted by an automatic telephone dialer and/or an artificial or prerecorded voice, and/or by email and/or live agent. You understand you are responsible for data and text messaging rates that may apply. You have the option to revoke your consent by completing the Unsubscribe form.

Collection, Use & Sharing Personal Information

To ensure we are able to communicate effectively with our Service users, we collect personally identifiable information to better serve your needs. Personally identifiable information can be described as, information that helps identify an individual to whom the information applies. When you access, use, or log into this Service, you are not anonymous to us.

Collecting Your Information

We collect the following information when you interact with this Service:

Facebook account information which may include, Facebook ID, name, gender, email address, telephone number, physical address, birth date, and zip code.
Google account information which may include, Google ID, name, gender, email address, telephone number, physical address, birth date, and zip code.
Create an account which may include, name, gender, email address, telephone number, physical address, birth date, and zip code.
Location used to access the Service.
IP address and/or mobile device ID used to access the Service.
Device information which includes, browser used, device type, mobile service carrier, etc.
Service use and activity including all the actions performed through the Service such as survey answers, content viewed, appointment information, information provided to communicate with us or others.
Information input to contact, schedule an appointment, negotiate or communicate with the Service.
Information shared with others from the Service via share buttons, email, text, etc.
Preferences set in the Service menu to meet your individual needs.
Information collected with your consent.

Using Your Collected Information

We use the information collected to:

Operate, maintain and improve this Service.
Provide you with personalized ads and offers for services from us.
Maintain your Service account.
Facilitate and process communications and/or transactions placed through this Service.
Evaluate your eligibility for certain types of offers or services that may be of interest to you.
Answer your questions and respond to your requests.
Perform analytics, conduct customer research and analyze advertising effectiveness.
Communicate and provide additional information that may be of interest to you.
Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information.
Administer surveys, contests, or other promotional activities or events sponsored by us.
Send you push notifications from the Service (Push notifications can be managed through your service account and/or social network settings).
Send you messages through Facebook Messenger from the Service (Facebook Messenger authentication can be managed through your social network settings).
We may also use information collected with your consent or as otherwise required or permitted by law.

Sharing Your Information

We may provide your personal information to third-party affiliates and nonaffiliates. Third-party affiliates are companies related by common ownership or control. Third-party nonaffiliates are companies that are not related by common ownership or control. Third-party nonaffiliates provide products and services to help us with our business activities, such as marketing, advertising and related services. These third-party affiliates and nonaffiliates are authorized to use your personal information only as necessary to provide these products and services to us. We only share your personal information with third-party affiliates and nonaffiliates, who are required to protect your personal information and have adopted privacy policies of their own although they are not subject to our control. Third parties are required to treat personal information as confidential.

We may share the information collected as required or permitted by law:

With relevant third-party affiliates with whom we jointly offer products and services.
With relevant third-party nonaffiliates offering products and services.
To facilitate a direct relationship with you upon your request as elected through this Service.
To enable electronic communications with you as part of using this Service.
To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions.
To combat fraud or criminal activity.
To protect our rights or those of our third-party affiliates/non-affiliates.
As part of legal proceedings affecting us.
In response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United Stated.
With your consent.

WE MAY SHARE AGGREGATED INFORMATION THAT DOES NOT INCLUDE PERSONAL INFORMATION AND WE MAY OTHERWISE DISCLOSE NON-IDENTIFYING INFORMATION AND LOG DATA WITH THIRD PARTIES FOR INDUSTRY ANALYSIS, DEMOGRAPHIC PROFILING AND OTHER PURPOSES. ANY AGGREGATED AND NON-IDENTIFYING INFORMATION SHARED IN THESE CONTEXTS WILL NOT CONTAIN YOUR PERSONAL INFORMATION.

Location Services

The services offered through this Service use location-based data. If you allow these services, we will collect information about the Wi-Fi routers closest to you and the cell IDs of the towers closest to you. We use this information to provide the requested location-based service. You will be granting us permission to use location-based services; you have the option to turn off location-based services in your mobile device.

We use the location-based services to:

Provide you content based upon your location.
Check you in to a store or other location to let others know where you are.
Provide you with local search results.
Provide you with special local offers.
Enable designated individuals to track your location or you to track the location of others.
Map routes and provide directions to locations that you specify.

Security

The security of your personal information is important to us. When you provide sensitive information to us, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and receipt. No method of transmission or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
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We will retain your information as long as your account is active or as needed to provide you services. If you wish to cancel your account, you may disconnect your social networking account from this Service at any time by following the removal protocol required by your mobile device, social network, or relevant software. You may request that we no longer use your information to provide you services through this Service by contacting us at legal@gardeniq.io. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or submit your request by completing the Unsubscribe form.
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We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You agree that you will only use iOS Mobile Wallet, Android Mobile Wallet, Facebook or Google login on a device owned by you and you agree to keep your device and login information secure. As a user of this Service, registered with a password or not, it is your responsibility to maintain confidentiality of your password, if applicable, and you agree not to share your password, if applicable, with anyone or allow anyone to use your account.
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You also agree to take full responsibility for any activity that occurs through the use of your account. To access this Service, you may be asked to provide personally identifiable information such as your name, business name, business/personal social security number, address, phone number and zip code, etc. Contact information that you provide during registration or through your use of the Service will be used to identify you and create an account with us.

Electronic Communications

When you visit or use our Service, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, text, or by posting/pushing notices through this Service. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Use of This Service

Service users acknowledge that there may be interruptions to this Service or linked services that are beyond GardenIQ's control. While we use reasonable efforts to keep the Service accessible, the Service may be unavailable periodically for any reason including, without limitation, routine maintenance. You acknowledge that access to the Service may be interrupted, suspended or terminated by us at our sole discretion. We reserve the right, in our sole discretion, to deny use of or access to the Service for any reason without warning.
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GardenIQ does not control the security of the Internet or other networks you may use to access this Service. You acknowledge that we are not responsible for the security of or the loss of any information transmitted to us.

Children's Online Privacy

GardenIQ does not use the Service to knowingly solicit information or market to children under 13 years of age. If you become aware that your child is accessing the service or has provided information without your consent, please contact legal@gardeniq.io. We will delete the information from our files within a reasonable period of time.

Notice to Those Using This Service in California, Colorado, Connecticut, Utah, or Virginia

You may have certain choices and rights regarding our processing of your personal information under applicable data privacy laws, including if you are a California, Colorado, Connecticut, Utah, or Virginia resident.

These rights may include:

request a copy of your personal information;
correct the personal information we hold about you;
request deletion of your personal information;
opt-out of “sharing” of personal information for “cross-contextual behavioral advertising” purposes (as these terms are defined under applicable law);
opt-out of targeted advertising;
opt-out of certain profiling activities;
ask that we provide your personal information in a format that would facilitate its transfer to another organization, or to you, in certain circumstances (referred to as the right to data portability);
not be unlawfully discriminated against for exercising your rights;

These rights may be limited or denied in some circumstances under applicable local law. If we deny a request, we will explain why in accordance with applicable local law.

To exercise your available rights or if you are an authorized personal representative seeking to exercise rights on behalf of someone else, please contact us at legal@gardeniq.io or contact us via the contact information listed at the bottom of this page. To opt out of our “sharing” of your personal information, where such opt-out if afforded by local law, please submit a request labeled “Request to Opt Out” to legal@gardeniq.io or you may request to opt-out, by visiting the Consumer Protection Information Page.

Upon receipt of your request, we will ask you to provide certain personal information to verify your identity, such as your name, email address, telephone number, zip code, and/or purchase history, in order for us to determine if your information is in our systems and to verify your identity. We will verify and respond to your request consistent with applicable law. This may require that we request additional information from you to protect against fraudulent rights requests. To the extent we request such information from you, we will not use this information for purposes unrelated to verifying your identity. Please note that, to the extent you are an authorized personal representative seeking to exercise rights on behalf of someone else (where permitted by local law), we may request that you provide us with documentation regarding your authority under such applicable law and we also may seek additional verification directly with the individual whose rights are being exercised.

You may have the right to appeal a decision we make regarding requests to exercise rights under this Privacy Policy. To appeal a decision, please contact us at the contact information listed below.

Notice to Those Using This Service Outside of the United States

If you live outside the United States and you use this Service or provide us with information directly through the Service, your information will be handled in accordance with this Privacy Policy. By using this Service or giving us your information you are directly transferring your information to us in the United States. The United States may not have the same level of data protection as your jurisdiction. However, you agree and consent to our collection, transfer, and processing of your information in accordance with this Privacy Policy. You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use this Service or provide us with information. Regardless of where we transfer your information, we still protect your information in the manner described in this Privacy Policy.

Privacy Policy Modification

We reserve the right at all times to discontinue or modify any part of this Privacy Policy as we deem necessary or desirable. If we make changes they will be effective immediately for users of this Service after the effective date of the change. We suggest that you revisit this Privacy Policy periodically to stay informed of any such changes to this Privacy Policy and Service. Your use of this Service after we update this Privacy Policy will constitute acceptance of the modified Service and the Privacy Policy.

We also reserve the right to change or discontinue any aspect or feature of this Service including, but not limited to, requirements for access or use.

Copyright & Trademarks

Everything located on or in this Service is the exclusive property of GardenIQ or is being used with permission. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFICATION OF THIS SERVICE WITHOUT THE EXPRESS WRITTEN PERMISSION OF GARDENIQ IS PROHIBITED. Any violation of this requirement may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and/or criminal penalties.

This Service, which includes content from other third-parties, contains copyrighted material, trademarks and other proprietary information, including but not limited to, text, software, photos, video, graphics, and sound; the entire contents of this Service are protected by copyright as a collective work under the United States copyright laws. GardenIQ owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. You may download, print, and/or save copyrighted material for your personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of GardenIQ or the copyright owner is permitted. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

Promotions

We may act as the Sponsor or Administrator of many promotional programs, some which may operate simultaneously across the United States. You agree to read the Official Rules, comply and ensure eligibility for each individual promotional program in which you enter. By entering a promotional program, you will not be eligible to receive any prize awarded in any other promotional program unless you enter each promotion separately. Each promotional program we Sponsor or Administer is only available for individuals who can form legally binding contracts under applicable law.

Contact Information

Please contact us if you have any questions or comments about our privacy practices, this Privacy Policy, or intellectual property concerns, you can reach us via email at legal@gardeiniq.io or via postal mail at the following address:

GardenIQ, LLC
Attention: Legal
1985 King Avenue
Suite 128
Kings Mills, Ohio 45034-9998