Build automated journeys with email, SMS and notifications

Automations are the thread that connect the dots between intel and action. Use individual customer activity to trigger always-on customer messaging or link a segment to a campaign series to drive targeted engagement. Stop missing customers when they need you most. Use powerful automations to deliver at every touchpoint.
Get a demo
Start for free
Messages

The first platform with embedded message variants—One message, three channels

With variants in GardenIQ, marketers no longer need to build separate messages for each channel. Do less busy-work with a platform that's intelligent enough to determine each customer's preferred channel. Simply enable the appropriate channels for the message and GardenIQ will generate derivatives for SMS and web notifications, in just a few seconds.

AI for Marketers

Trained on best practices, strategy and tactics for email and sms-sending, the AI in GardenIQ can design layouts, write copy and insert contextual photos for your messages. With AI made to empower marketers, you can launch campaigns and go-to-market in half the time.

Channel Variants

Stop building separate emails, SMS and notifications—instead a single message can contain all three message variants. GardenIQ automatically checks the customer's preferred channel to reach them where they're most likely to engage. Deliver email to some recipients and SMS to others based on their preference or your objective.

Personalized Messages

Craft engaging campaign and transactional emails and text messages in an intuitive, easy-to-learn visual builder. Create browser notifications for Chrome and Safari, too, so you can drop messages right onto device screens at the right moment. Personalize messages by inserting variables for any data collected in customer profiles.

Universal Content Blocks

For teams managing lots of customer communications, GardenIQ provides universal content blocks so you can save the layouts, sections, and global assets you reuse most—like email headers, footers, support callouts, article and product grids, and more. Simply drag and drop your custom blocks onto the canvas.
Email Templates

Need a little design inspiration for emails?

When you design an email in GardenIQ, you'll have the option of choosing from a library of responsive layouts, pre-built templates, or a blank canvas.
‍
No matter what you're designing, bring it to life faster than ever with a platform built to make your job easier.
Get a demo
Start designing

Make your marketing automatic

Deliver messages and trigger customer journeys continuously and seamlessly, so that your brand is always on and always there.
Automations

Like a self-driving car for customer journeys

Trigger Targeted Automations
Build automations that trigger at a specific time and date, perfect for holiday and seasonal campaigns. Set standard and custom events to trigger personalized messages, at just the right moment.

When customers are added to a segment, use an automation to provide a one-off message or series as a precursor to other recurring segment automations. Even add conditional logic to further restrict which profiles enter the flow.
Automations

Edge Nodes offer infinite branching for a new level of flexibility

Edge Nodes
Unlike competitors, GardenIQ doesn't limit marketers to simple if/then branches that only give you two pathways to offer customers. Supercharge your automations with Edge Nodes that empower you to build customer journeys with infinite pathways from a single point of entry. No need to string several automations together—build exactly what you want in GardenIQ.
Automations

Meet Convo Graph℠
Scalable automations for developers

Advanced Automations
Get a dose of automations on steriods with Convo Graph℠. Automate integrations, data migrations and manipulations, external workflows and more with the power of GardenIQ's advanced automations. Enterprise accounts can access the quasi-development environment and customize their workspace to create the marketing ecosystem they want.
Fine Tuning

More customization and control over your brand automations

Custom domains

Connect your brand domain to gather analytics, track custom events with Harvest℠ and send campaigns from an address your customers will recognize.

Courtesy settings

Set preferences to postpone and queue automation recipients so that customers aren't overwhelmed with messages from your brand.

Attribution windows

Define the timeframe for Last Touch Attribution for each messaging channel in GardenIQ. Close the loop on conversion revenue with attribution metrics.

UTM parameters

Feed the attribution loop with default UTM parameters. GardenIQ automatically provides attributed session data and ecommerce conversion revenue.

Webhooks

Include third-party apps in your customer journeys with webhooks in order to expand your reach or fill the gaps in your brand's customer experience.

Custom events

Set up custom events in 30 seconds with Harvest℠. Use those events to trigger automations that are relevant to your customer's journey.

Build better everything in GardenIQ

Join the innovative businesses already growing.
Get a demo
Start for free
Dashboard mockup